Come learn in this introductory webinar about ITIL and the V3 Service Design. Service Design identifies service requirements and devises new service offerings as well as changes and improvements to existing ones. As per ITIL 2011, the following main processes are part of the ITIL stage Service Design: Design Coordination | Service Catalogue Management | Service Level Management | Risk Management | Capacity Management | Availability Management | IT Service Continuity Management | Information Security Management | Compliance Management | Architecture Management | Supplier Management | We will be touching on these and more during the presentation so there will be a lot to cover in a short amount of time in this webinar presentation, so please have your questions ready before the closing moments of the presentation.

  
What ITIL Service Design
When Aug 10 2017 2:00 PM - 2:45 PM (EDT)
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